Shipping Policy

1. Delivery Time In determining the Estimated Delivery Date for your order, we take the following factors into account:

• Order Processing Time: Once your payment has been authorized and verified, we initiate the order processing phase. Typically, this process requires 5 to 7 business days. We appreciate your patience during this period.

• Transit Time: The transit duration can vary depending on your geographic location. We make it a priority to select inventory that is nearest to your location to expedite shipping. Rest assured, we strive to deliver your order as quickly as possible.

  Upon dispatch, you will receive a shipment notification via email and SMS, which will include your tracking number.
  
  Shipping Services Used:
  
  

  Country	Carrier Company	Estimated Delivery Time
  United Sates	USPS/DHL/UPS/Yun Express	Most orders arrive within 7 days from dispatch date.
  United Kingdom	RM	Most orders arrive within 10 days from dispatch date.
  Canada	Canada Post/Yun Express	Most orders arrive within 10 days from dispatch date.
  Australia	Fastway/ Aus Post/ Yun Express	Most orders arrive within 12 days from dispatch date.
  New Zealand	Fastway/ New Zealand Post	Most orders arrive within 12 days from dispatch date.
  European Union (France, Germany, Italy and all other EU Countries)	DHL / Ascendia	Most orders arrive within 12 days from dispatch date.

*Please note these are estimate delivery times. During peak seasons like Christmas holidays and also festivals including days which are celebrated across the globe can impact delivery times.

 

2. Shipping Charges

Shipping fees are calculated based on your location, the weight of your order, and the selected shipping method. The minimum standard shipping charge is set at $6.99. Once in a while we run promotions where we provide FREE SHIPPING for US orders only.

It is crucial to provide accurate delivery information. Inaccuracies or omissions in delivery details may necessitate contact from us to update this information, potentially delaying your order. Additionally, customs clearance processes can also cause delays.

Please ensure your address is completely and correctly filled out to avoid your package being returned to us.

3. Shipping Options

To accommodate your preferences, we provide various shipping methods, including both standard and expedited options.

• Standard Shipping: This method is accessible to most countries that are served by our delivery network.

• Expedited Shipping (also referred to as Express Shipping): This faster shipping option is specifically available for customers located in the United Kingdom, the United States, Canada, and Australia.

4. Customs and Duties

For international shipments, it is important to note that customs duties, taxes, and other fees may be imposed by your local customs authority. Responsibility for these charges rests with the recipient.